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We provide services for you in the most timely manner. We ask that you do the same when it comes to remitting payment for our services. We understand that you need solutions now, but in order for us to serve you, we need your cooperation in maintaining a positive cashflow. 30 days is our required payment schedule, if you are in need of longer periods, a payment schedule can be arranged.
If payment is not received within 30 days after the invoice date, a follow-up reminder will be sent out. You will then have an additional 15 days to make payment. If we have not received payment within those 15 days, your account will be terminated.
Once your account is terminated, all data will be archived and removed and a new account would need to be established. Your account will be sent to our bill collection service. Upon receipt of full payment you will be allowed to open a restricted account.
If
you've made final payment on a terminated account you will be allowed to open a restricted account. Restricted accounts require a 30% payment at start of project, 30% payment upon acceptance of comp materials and 40% upon completion of project. Project materials will not be presented to the client until final payment is made.
If you have questions regarding billing, please call your representative or e-mail billing@fantigua.com.
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